Please read these Terms and Conditions carefully before using Project Name Plus 10 (hereinafter referred to as "the platform"). By using the platform, you agree to be bound by these Terms and Conditions.
1.1. "Platform" refers to Project Name Plus 10, the online marketplace for connecting consultants and clients.
1.2. "User" refers to anyone who accesses or uses the platform, including consultants and clients.
2.1. Acceptance of Terms: By using the platform, you agree to comply with and be bound by these Terms and Conditions.
2.2. Eligibility: You must be at least 18 years old to use the platform.
2.3. User Accounts: Users must create an account to access certain features of the platform. Users are responsible for maintaining the confidentiality of their account information.
3.1. Listing Services: Consultants may list their services on the platform.
3.2. Client Engagement: Clients may engage consultants' services through the platform.
3.3. Payment: Payments for services will be handled through the platform's payment system. Payment terms will be agreed upon between the consultant and the client.
4.1. Accurate Information: Users must provide accurate and up-to-date information.
4.2. Compliance with Laws: Users must comply with all applicable laws and regulations when using the platform.
5.1. Fraud: Engaging in any fraudulent activity.
5.2. Misrepresentation: Providing false or misleading information.
5.3. Harassment: Harassing or abusing other users.
6.1. Dispute Resolution: Any disputes between users must be resolved directly between the parties involved. The platform is not responsible for resolving disputes.
7.1. Termination: The platform reserves the right to terminate or suspend user accounts for violations of these Terms and Conditions.
8.1. Privacy: By using the platform, you agree to the Privacy Policy, which outlines how your data is collected and used.
8.2. Quality Assurance and Client Satisfaction: The platform is committed to maintaining the quality of services provided by consultants and ensuring client satisfaction. As part of this commitment, the platform may, at its discretion, monitor and supervise the deliverables provided by consultants to ensure they align with client requirements and expectations.
8.3. Actions for Satisfaction: In cases where the platform identifies discrepancies between deliverables and client requirements, it may take necessary actions, which may include but are not limited to:
Facilitating communication between the consultant and the client to address any issues or concerns.
Offering dispute resolution services to help resolve conflicts between users.
Providing guidance or recommendations to improve the quality of services.
Temporarily suspending or terminating a consultant's account in cases of repeated or severe quality issues.
8.4. Feedback and Improvement: Users are encouraged to provide feedback to help improve the quality of services on the platform. The platform may use this feedback to implement changes and enhancements to better meet the needs of clients and consultants.
9.1. Disclaimer: The platform is provided "as is" without warranties. The platform is not responsible for the quality of services provided by consultants.
9.2. Indemnification: Users agree to indemnify and hold the platform harmless from any claims arising from their use of the platform
10.1. Changes: The platform may update these Terms and Conditions. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the updated terms.
11.1. Contact: For any questions or concerns regarding these Terms and Conditions, please contact hello@plus10.online.
By using Project Name Plus 10, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
12.1. The subscription plan is effective from the date of purchase.
12.2. The initial subscription period is Monthly and will automatically renew at the end of each term unless canceled.
13.1. Payments are due in advance for the subscription period.
13.2. Payment methods accepted include:
13.2.1. Plan 1: Standard
Feature: One consultation call within 10 minutes per month
Cost: 99 SAR
13.2.2. Plan 2: Silver
Feature: One consultation meeting for 30 minutes per month
Cost: 249 SAR
13.2.3. Plan 3: Premium
Feature: Three consultation meetings for 30 minutes each per month
Cost: 499 SAR
13.3. Failure to make timely payments may result in the suspension or termination of services.
14.1. Subscriptions automatically renew unless canceled before the renewal date.
14.2. To cancel or modify a subscription, users must provide notice a week before the renewal date.
15.1. Refunds are not provided for partially used subscription periods.
15.2. Refunds may be considered under exceptional circumstances, subject to review.
16.1. We reserve the right to modify, suspend, or discontinue subscription features with advance notice to subscribers.
16.2. Changes in subscription fees will be communicated in advance.
17.1. Subscribers are responsible for maintaining accurate billing information.
17.2. Users are expected to comply with our terms of service and acceptable use policies.
18.1. We reserve the right to terminate subscriptions for violation of terms or non-payment.
18.2. Subscribers may terminate their subscription by following the cancellation procedures.
19.1. We adhere to a strict privacy policy. Subscriber data is handled in accordance with our privacy terms.
20.1. Subscribers may receive communications related to the subscription plan, updates, and promotional offers.